EMILY NEDELL TUCK
Experienced documenting business and technical requirements for software development; background in programming, metadata and search (software development for discovery and information visualization); large integrated library systems, discovery tools, project management, information management, web development, graphic design and technical writing. Certified Information Professional (CIP) through AIIM, 2014. Certified Primo Administration 2018.
Reference & Instruction Librarian, Texas Southern University, Houston Dec. 12 – present
Responsible for reference, library instruction (all disciplines), managing the library’s website, collection development, maintaining discovery tools (Primo and EDS), SFX, creating research guides, troubleshooting database access. Initiated and managed Voyager upgrade to streamline a large-scale weeding process. Reduced academic research library’s print collection by 70% in preparation for transition to a new library learning center. Proposed and developed a new library website in WordPress. Prior to launch, University implemented Cascade (now using Cascade CMS). Since 2017, Adjunct Faculty in TSU Department of English. Teach World Lit I in person and online.
Corporate Librarian / Project Manager, CHR Solutions, Houston Jun. 11–Nov. 12
CHR Solutions provides IT management consulting, telecom-related engineering services and software solutions around the world, headquartered in South Dakota. Hired by the VP of the Corporate University to plan and implement an enterprise-wide solution (ECM/ library) for managing complex sales contracts and related documents, software release notes and training materials. Conducted needs assessment, interviewed stakeholders, wrote project charter, documented business and functional requirements, evaluated solutions (contract, document management and SharePoint). Learned SharePoint. In 2011, the Houston office was converted to a Network Operations/Data Center and project implementation was put on hold. Took job at TSU.
Data Standards Manager, Registrar’s Office, Museum of Fine Arts, Houston Oct. 09–Jun. 11
Project-based assignment funded by a federal grant to develop and implement data entry standards to comply with national guidelines for cataloging cultural objects (CCO). Working closely with curators and committee, wrote the MFAH Data Standards Manual and presented the standard to all levels of MFAH administration. Trained staff, reviewed records for compliance. Added descriptive content to thousands of collection records using data pulled from MFAH publications, curatorial files, gallery labels and audio tours. Normalized data in controlled fields and developed controlled vocabularies based on AAT. Sought input from collection managers at other art museums (Getty, Met, SFMOMA, LACMA) with regard to standards, roles, workflows and systems. Placed a text search interface (Lucene/Solr) on the database to leverage descriptive content and offer a more intuitive search experience. New standards manual and prototype was well received by MFAH staff. Offered permanent position in the Registrar’s office when grant ended. Took job with CHR Solutions seeking SharePoint enterprise development and Project Management experience.
Client Relationship Manager, Groxis, Inc., San Francisco, CA Nov. 07–Apr. 09
Groxis was an established start-up company selling an innovative technology for “discovery” (federated search), intelligent clustering and visual navigation (“Grokker”) to academic libraries, publishers and leading content aggregators. Working in Product Development, responsible for providing technical and product support to the company’s largest client, Gale-Cengage, and their customers. Other clients included EBSCO, Sun Microsystems, Blue Cross Blue Shield, and several universities. Also responsible for drafting technical requirements, testing connectors, logging bugs, proofing metadata, interfacing with content providers, acquiring API information from library database vendors, generating XML for product testing, performing usability testing, and assisting with connector development. Learned text search models for Information Retrieval, Web services, Lucene and AJAX. Company closed unexpectedly in April 2009. Family returned to Houston.
Digital Services / Systems Librarian, Golden Gate Baptist Seminary, Mill Valley, CA Mar. 07–Nov. 07
Configured library system software (Voyager/Solaris), made enhancements to the catalog and resolved technical issues. Installed and configured Perl modules (NewBooks.pl, AlphaMail), designed website homepage to promote digital resources, set up a staging/training database, created custom reports in Access, debugged and repaired broken inventory program (VBA), set up Open URL and third party products (Serials Solutions, Syndetic Solutions). Learned Solaris (already very familiar with Unix). Set up proxy server (EZProxy) to support remote access to databases. Performed bulk import of MARC records on the server and cataloged special collections. All projects completed, took position with Groxis, doubled salary.
Librarian (Acting Director), Art Institute of California-San Diego Aug. 02–May 03
Acting director for a new college library emphasizing design, graphic arts, art history, advertising, media arts, web design, game design and culinary arts. Developed an opening day collection and workflows for ongoing acquisitions. Oversaw annual acquisitions budget of $90,000. Responsible for all aspects of the management of the library and automation system; created library website. Left position to return to Houston where husband had job offer.
Questia Media, Inc. (Digital Library), Houston www.questia.com Jan. 00–May 00
Full-time consultant for a Houston-based start-up that had raised 90 million in venture capital to create a virtual, subscription-based undergraduate research library. Developed and implemented a successful Collection Development Strategy for the service for launch and post-launch, helping to achieve digitization quotas and rapid acquisition of new titles. Initiated a relationship with OCLC/WLN and developed a conspectus to enable systematic comparison with peer library collections to benchmark growth in Questia’s targeted disciplines. Worked with Perl programmer to download and manipulate MARC records and develop crosswalks to metadata (also learned Perl at this time). Authored technical requirements for an automation system, created RFP. Introduced concepts of authority control and other library-related standards. Gave presentations to senior management. Was offered permanent position as Collection Development Manager when contract ended.
Chief Curator and Assistant Director, Museum of Printing History, Houston June 96–Jan. 00
Planned 15 temporary exhibits and 23 lectures annually for a museum/special collections library celebrating printing, great books, and the history of the graphic image. Responsible for exhibit content and design, installation, insurance, packing and shipping, fundraising, committee formation, docent training and all aspects of collection management. Promoted events, planned lectures and programming. Wrote many successful grants for exhibits and lectures. Created the Museum’s first website. Produced the quarterly newsletter. Obtained funding for the construction of several printmaking workshops, print storage cabinets and archival supplies, adult programming, and artifacts. Initiated popular lecture series. Gave talks at the MFAH (book formats, history of paper), Harris County Public Libraries, other, including television, to promote Museum events. Left to take job with Questia.
Head Cataloger and Systems Librarian, Klein I.S.D., Spring, TX July 95–June 96
Implemented a district-wide library automation system (first) that encompassed 27 school libraries. Learned the TANDEM OS (UNIX-like parallel processor) and CARL library system software. Managed all processes on the server and network, cataloging, automation, website and technology for all campuses, including retrospective conversion of card catalogs. Performed routine system maintenance on the server and network; evaluated, edited and loaded MARC cataloging records and scanned barcodes; ran tape back-ups and generated reports; performed copy and original cataloging of library materials (DDC; LCSH). Customized the GUI interface according to guidelines established by the school. I left to take the job with the MPH, which also allowed me the flexibility to continue to work on my second MA at the University of St. Thomas.
Editor, Llewellyn Worldwide, St. Paul, MN June 91–May 92
Edited books for mass-market publication. Worked with the production manager, authors, artists and typesetters to see books through all phases of production; reviewed and represented the contents of new acquisitions to other departments; obtained celebrity blurbs for the back cover; prepared CIP and Bowker (BIP) data; performed indexing and typesetting in Interleaf. Worked with Marketing to increase sales of books to libraries. Left to return to graduate school.
University of Houston Clear Lake. “Web Programming” Sept.-Dec. 2011
Houston Community College Southwest May 00–May 02
Intro to C++, Intro to Visual Basic, VBA, Database Management, Object-Oriented Graphics, Advanced Programming in C++, Object-Oriented Programming, Perl, Multimedia Programming.
University of St. Thomas, Houston Sept. 94–Dec. 98
Continued second MA in Liberal Arts. Electives: Financial Management, Legal Research and Writing, Environmental GIS.
Indiana University, Bloomington June 92–July 94
Began MA in History (emphasis on European History and Medieval / Neo-Classical Latin). Additional coursework: “Electronic Publishing and Information Systems,” “Business Information Services and Sources” and MIS (School of Business). Also studied Museum Management, and Preservation / Conservation in a special summer program.
University of Wisconsin, Madison Sept. 87–Dec. 90
MA in Library and Information Science. Began a master’s in English literature. Changed after a year to Library and Information Science. with an emphasis in Rare Books and Manuscripts, Cataloging and Library Automation. Continued study of Classical languages and literature.
University of Texas, Austin Sept. 83–May 87
BA in English literature, minor in Classical languages (Latin and Ancient Greek).
“CCO as a Metadata Standard for the Retrieval of Museum Cataloging Records: A Critical Review,” accepted by VRA Bulletin, but they wanted to do a special issue on CCO.
“Teaching the Techie: The Search for Intelligent Instruction in a Cramped Universe.” Texas Technology, Mar 2001.
Other Experience/Short-Term Projects:
Aqute Research, Inc (now Aqute Intelligence), UK. Dec.–Feb. 07. Contract. Briefed news stories from Google, Yahoo! and blogs for a UK competitive intelligence firm pitching a trial subscription service to Microsoft VPs. Also wrote reports on software commoditization, SAS, Web 2.0 technologies, the secret locations of Google’s data centers, others as assigned.
Queen of the Valley Hospital, Napa. Sept.–Dec. 06. Contract. Executive Assistant (maternity leave assignment) to the VP of Strategic Services, Director of Business Development and Director of Service Line Integration. Duties included scheduling, correspondence, answering phones, preparing Board materials, taking minutes, processing expense reports.
Fitch Ratings, San Francisco. July–Sept. 06. Librarian/Archivist. Contract. Placed public finance bond ratings documents into compliance for internal audit. Reviewed documents that supported analysts’ ratings and classified them by type of document. Implemented a uniform naming convention and retention schedule. Packed up the archive and sent paper files to New York. Completed project ahead of schedule, took contract job in Napa.
Cardinal Newman Catholic School, Houston. Jan.–March 05. Full-time substitute Latin teacher for a private Catholic elementary school emphasizing Classical education and Catholic theology. Also taught Art and Art History, 10 classes/day. Was the first of four prior Latin teachers to teach Latin syntax and grammar; developed curriculum and exercises based partially on the Latin Vulgate and Catholic prayers. Was told by Assistant Principal that I was the best Latin teacher the school had ever had. Successful in getting all grades to read Latin sentences. Left because school lost donor support and couldn’t pay the teachers’ salaries. School closed.
Groves Public Library (Groves, Texas). July–Sept. 04. Director of Library. Director of a public library for a small town next to Port Arthur. Wrote grant proposals to double shelving and collection in the non-fiction area (awarded $25,000+) and develop the collection in other areas. Ordered books and videos. Upgraded the ILS to enable better reporting capabilities. Resolved wireless connectivity problems on public computers. Designed library website and made modifications to the city’s website. Reason for leaving: 200 mile/day commute with my toddler while pregnant; husband found a new job in Houston and he could not relocate to Groves.
Museum of Printing History, Houston. Feb. 04–July 04. Performed environmental monitoring and completed an AAM Facility Report to enable institutional borrowing; improved gallery lighting and restored descriptive plaques on artifacts on permanent display. Created and scheduled exhibits that were of little or no cost to the museum (no exhibits or collections budget was available). Provided leadership for the Collection Management Committee. Created website. Designed invitations, wrote press releases, wrote grant proposals. Persuaded Xerox to donate copying of Art Deco ink ads for gift shop. Came up with the tag line, “A place for all Types.” Lined up speakers for lecture series. Initiated benefit auction with Park West Galleries. Left to take Library Director position in Groves when husband lost job in Houston.
American College of Acupuncture and Oriental Medicine, Houston. Feb. 04–July 04. Contract. Part-time consultant/librarian to a vocational college. Helped establish a library (required for accreditation) by ordering article databases, creating a website with links to authoritative sites, installing an automation system and cataloging books. Introduced standard medical/health care professions core collection bibliographies.
BW Acquisitions, Houston. Feb.–May 01. Contract. Facilitated the absorption of a Florida-based e-commerce company by Houston competitor. Responsible for logging and processing daily orders, running credit card transactions, daily sales reports, placing orders with manufacturers, researching and resolving claims by customers against Florida company and some customer service (problem orders). Worked with programmer to automate the processing of orders, including credit card processing and placing orders with vendors. Assisted with the conversion of parent company website from static to dynamically-generated pages (Perl CGI). Wrote marketing copy for new and existing products. Learned search engine optimization techniques and more Perl programming.
Smilex (Scientific and Medical Interactive Learning and Knowledge Systems, Inc.), Houston. May 00–Jan 01.
Contract. Assisted small start-up with NIH grant-funded project to develop immersive multimedia training modules for psychiatric nursing students and games-related patient education products. Researched comparables, adaptive learning environments for health education, and natural language interfaces (NLI) in computer-based training; began learning Perl. Consulted with experts working on similar projects. Initiated contact with potential partners, textbook publishers and health care-related credentialing agencies (endorsers). Drafted preliminary business/marketing plan to raise venture capital and matching funds. Company failed to earn phase II NIH funding and the project was put on hold. Returned to school to study multimedia and computer science.